Last Updated: October 26, 2023
At DHP Sales Store, accessible from bedroomfurnisales.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect information that you provide directly to us, as well as data collected automatically when you use our website:
- Personal Information: When you make a purchase, create an account, or contact customer support, we collect information such as your name, email address, shipping address, phone number, and payment details (credit/debit card information processed through secure gateways or via PayPal).
- Transaction Data: Details about the products you purchase, order history, and payment information.
- Technical Data: We automatically collect your IP address, browser type, device information, and pages you visit on our site through cookies and similar technologies.
- Communication Data: If you contact us via email (e.g., [email protected]), we may retain the content of your messages and our responses.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders, including shipping products to your address.
- To provide customer support and respond to your inquiries.
- To improve our website, product offerings, and user experience.
- To send you transactional emails (e.g., order confirmations, shipping updates) and, with your consent, marketing communications about new products or promotions.
- To prevent fraud and enhance the security of our website and payment systems.
- To comply with legal obligations and enforce our terms of service.
3. Data Sharing and Disclosure
We value your trust and do not sell your personal information to third parties. However, we may share your data with:
- Service Providers: Trusted third parties who assist us in operating our website, processing payments (e.g., PayPal, credit card processors), shipping products, and providing customer service. These partners are contractually obligated to protect your data.
- Legal Authorities: When required by law, regulation, or legal process, we may disclose information to government authorities or to protect our rights and the safety of our customers.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy commitments.
We may share aggregated, non-personally identifiable data for analytics and marketing purposes.
4. Data Storage and Security
Your data is stored on secure servers located in the United States and other jurisdictions where our service providers operate. We implement industry-standard security measures to protect your information:
- Encryption technology (SSL) to safeguard data transmitted during transactions.
- Access controls to restrict unauthorized access to your personal information.
- Regular security assessments and monitoring to prevent data breaches.
While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your login details.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access and Correction: You can access and update your account information by logging into your account on our website.
- Data Deletion: You may request deletion of your personal data, subject to legal obligations to retain certain information (e.g., for tax purposes).
- Marketing Preferences: You can opt out of marketing emails by clicking the “unsubscribe” link in any promotional email.
- Cookie Settings: You can manage cookies through your browser settings (see Section 6).
To exercise your rights, contact us at [email protected]. We will respond to your request within a reasonable timeframe.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device. We use:
- Essential Cookies: Required for site functionality, such as maintaining your shopping cart and processing payments.
- Analytical Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
- Marketing Cookies: Used to display relevant ads based on your browsing history.
You can adjust your browser settings to refuse cookies, but this may limit certain features of our website.
7. International Data Transfers
As we ship to most countries worldwide (excluding some remote areas and parts of Asia), your data may be transferred to and processed in countries outside your residence. We ensure that such transfers comply with applicable data protection laws and that your data is protected through adequate safeguards.
8. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised “Last Updated” date. We encourage you to review this policy regularly.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
DHP Sales Store
3782 Maple Street
Los Angeles, US 90017
Email: [email protected]
